Dear Customer, Thank you for contacting us.
The Technical Assistance Itatiaia is done through the shops. To drive it, you must do the following:
Go to the store where you purchased our product, leading to the purchase invoice. Relate to your problem employee.
The store will forward your request to the Itatiaia. Whenever necessary, will be scheduled a visit to better identify the problem.
The Itatiaia send the requested pieces for the store, so it is done in exchange.
If in doubt please contact the Itatiaia Furniture via phone: 0800 032 6111 or e-mail.
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